Diablo 3

Fans of the ever popular Diablo 3 Franchise game will find this site very helpful. New fan based website with features and a diehard Diablo community.

Go visit http://www.d3gaming.com

The DO's and DO NOT's of Tech Support

The DO's and DO NOT's of Tech Support.

There's nothing more frustrating then needing to call for help when you have a problem. Tech Support reps are your friends. Here i'll be compiling a list of DO's and DO NOT's when dealing with a representative of Tech Support.



- Have information ready. Nothing wastes more time, and gets more aggravating when a representative has to fiddle around digging up information you should already know. IE: Your OWN phone number, address, etc I mean really, who forgets their own freaking phone number? If you're calling for help you damn well already know their going to ask for it. So have it ready.

- Be Polite. Many people think Technical Support reps are desk monkeys and have no social life. The truth is, we're people just like you. When speaking to us, talk to us like human beings. Most Tech Support reps from reputable companies have college degrees and years of experience making them knowledgeable in the subject matter. Being RUDE isn't going to help us help you faster.

- Follow directions. Yes, we know you've done this many times before. Yes, we know it's a pain in the ass to bend over and unplug that box. Yes, we know, now shut the hell up about it. Follow directions, it's that simple. If you knew what you were doing, you wouldn't be calling Technical Support now would you? Bitching about how irritating it is to do such and such isn't going to help the support rep do his job any faster or better. Remember , you called for help. So follow the guys instructions no matter how insignificant you feel it is. He just may know something you dont!

- Keep your life out of it. Telling a Support Rep about your social problems isn't helping you get your problems resolved any quicker. Most calls can be cut in 1/2 the time it actually turns out to be if you just shut the hell up. Don't ask how our days are, don't ask what the score is on whatever game is on currently, Don't ask questions that don't pertain to your problem. Tech Support reps don't care. And please, when a rep asks you " Is there anything else i can help you with?" - Don't follow up with the line "Can i have a million dollars ?" or " The winning lotto numbers?" - Everyone does that. Your not original, nor funny. The rep will probably be calling you an asshole after you hang up.

- Speak Clearly. Nuff' said. If you can't speak properly don't expect to get the best responses. Tech Support are regular people, we can't be expected to know what language or slang your to trying express. When speaking with a representative, please be concise.

- Don't insult us. Insulting a representative or acting in a demeaning way towards us will only guarantee you don't get help any faster. Reps have access to your information, housing address, phone numbers, social security information, and much more. Pissing the wrong person off is the last thing you want to do. We know more about you then you know about us. Think about it.
You called to get help on a problem, don't take your frustrations on the next guy who's just doing his regular 9-5 trying to feed his family and kids. Again, being friendly only helps you. Reps will break their backs and bend their necks backward for people who are clearly in need of help. That's our job, we help people. So help us help you. Don't be a jerk.

- Let us do our jobs. Your not a genius Mr. [techiehiredbyanonamecompany] Tech Support reps calling in to get Tech Support Help is by far the worst infraction of the hierarchy of support. If you're calling in to get help on a problem you obviously can't solve, Mr. Tech Support, you had better be damn ready to accept directions instead of trying to take over the conversation and try to tell the other guy how to perform his job. You wouldn't need help if you knew what you were doing, right dumb ass?

- We don't work magic. Don't expect a rep to be the "be-all-and-see-all". There are limitations to what we can do. Don't ask for free services, Don't expect us to fix all of your little problems with a push of a button. Think about this logically. If you lose power in your house and you really need to ask why your modem isn't lighting up... you don't need support asshole, you need electricity. When it comes to devices, don't say you did something when you really didn't. We can tell. We do this 8 hours a day. You'd be surprised at the skills you can pick up by speaking to people who lie all day.


Will be adding more Do's and Don'ts! Enjoy these for now people~!
Most of all, take it with a grain of salt. Some support representatives have their bad days and sound like idiots as well. Enjoy!

Download Any MP3 via Google

An Interesting Google Search Trick which allows you to search for any mp3 your hearts desire. I'll Skip the commentary today and give you what you want.


Here is the code: In the Google Search Bar, Enter This

intitle:index.of "mp3" +"Name of Mp3 You Want Here" -htm -html -php -asp "Last Modified"

Using this code you may be able to find really rare songs that you usually won't find listed on some websites.

Try it yourself! , Here is a screenshot of me doing a search for "Lil Wayne" , I got a directory of dozens of mp3's. Best of all, it took me all of 5 seconds to do this, and you can too!




Try it out! , and Digg this story if you find it useful!!

PING: The Connectivity Detective Tool

ping is a computer network tool used to test whether a particular host is reachable across an IP network. It works by sending ICMP “echo request” packets to the target host and listening for ICMP “echo response” replies. ping estimates the round-trip time, generally in milliseconds, and records any packet loss, and prints a statistical summary when finished. This is essential useful to troubleshoot your own connection problems at home. To test if you're actually on the internet or not.

Example: Let's say you can't connect to the internet. There maybe many reasons why you can't connect but using the ping command can limit down some of the potential reasons why you can't connect. The Ping command will let you "Talk to" a website and have the website "Reply" to you, acknowledging your existance on the internet. To initiate a "Ping" Command Let's first examine it's components.

Use: ping domain.com -variableifneeded

-t Ping the specifed host until interrupted
-a Resolve addresses to hostnames
-n count Number of echo requests to send
-l size Send buffer size
-f Set Don't Fragment flag in packet
-i TTL Time To Live
-v TOS Type Of Service
-r count Record route for count hops
-s count Timestamp for count hops
-j host-list Loose source route along host
-list
-k host-list Strict source route along host-list
-w timeout Timeout in milliseconds to wait for each reply

Example of use:
You can't connect onlineIf you're using Windows XP/Vista/2k
Windows 2k/XP/Vista
Step 1. [START] > Run ; In the Run Prompt on the [OPEN] Line, type "CMD" and Click [OK]

For Vista Users: Click [Windows Orb] > All Programs > Accessories > "Command Prompt"

Step 2. Clicking [OK] will yield the Command Prompt, a black DOS based screen usually prompting "C:/Documents and settings/User/Whatever/>

Step 3. At the End of the prompt above, type in "ping www.google.com" and Click Enter: You will get the following as an example.

\\ You'll see the following:
C:\Documents and Settings\Administrator>ping www.google.com

Pinging www.l.google.com [72.14.205.103] with 32 bytes of data:
Reply from 72.14.205.103: bytes=32 time=25ms TTL=244
Reply from 72.14.205.103: bytes=32 time=27ms TTL=244
Reply from 72.14.205.103: bytes=32 time=22ms TTL=244
Reply from 72.14.205.103: bytes=32 time=22ms TTL=244

Ping statistics for 72.14.205.103:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 22ms, Maximum = 27ms, Average = 24ms
C:\Documents and Settings\Administrator>



Now let's try with a variable:

C:\Documents and Settings\Administrator>ping www.google.com -n 15

Pinging www.l.google.com [72.14.205.103] with 32 bytes of data:

Reply from 72.14.205.103: bytes=32 time=20ms TTL=244
Reply from 72.14.205.103: bytes=32 time=21ms TTL=244
Reply from 72.14.205.103: bytes=32 time=20ms TTL=244
Reply from 72.14.205.103: bytes=32 time=22ms TTL=244
Reply from 72.14.205.103: bytes=32 time=23ms TTL=244
Reply from 72.14.205.103: bytes=32 time=21ms TTL=244
Reply from 72.14.205.103: bytes=32 time=21ms TTL=244
Reply from 72.14.205.103: bytes=32 time=20ms TTL=244
Reply from 72.14.205.103: bytes=32 time=23ms TTL=244
Reply from 72.14.205.103: bytes=32 time=20ms TTL=244
Reply from 72.14.205.103: bytes=32 time=28ms TTL=244
Reply from 72.14.205.103: bytes=32 time=21ms TTL=244
Reply from 72.14.205.103: bytes=32 time=22ms TTL=244
Reply from 72.14.205.103: bytes=32 time=22ms TTL=244
Reply from 72.14.205.103: bytes=32 time=25ms TTL=244

Ping statistics for 72.14.205.103:

Packets: Sent = 15, Received = 15, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 20ms, Maximum = 28ms, Average = 21ms
C:\Documents and Settings\Administrator>

As you can see the above, I'm able to communicate with google.com I said hello, and they replied back. In this situation we know 2 things. DNS is working, and We're able to communicate on the internet. We're online for sure. Now, if you go to your browser and you can't connect and see a page, it's no longer an ISP issue, You should look into disabling your firewall, or configurating or perhaps a security issue. Another problem might be the configuration of your browser, check that aswell.

Windows XP Power Tools & Toys!

PowerToys are additional programs that developers work on after the product has been released to manufacturing, but before the next project has begun. These toys add fun and functionality to the Windows experience.
We've taken great care to ensure that PowerToys operate as they should. But please note that these programs are not part of Windows and are not supported by Microsoft. For this reason, Microsoft Technical Support is unable to answer questions about PowerToys
The PowerToys are installed into the directory you specify during setup. Typically this is the system32 directory.
To uninstall the PowerToys, Open the control Panel. Launch the Add/Remove Programs control panel applet. Find the PowerToys for Windows XP entry, and choose Modify/Remove. From here you can remove specific toys or all of them.

Faster User Switcher
Note: You cannot use this toy if fast user switching is not enabled.

What it is: With Fast User Switching enabled on Windows XP, this PowerToy allows you to switch users without having to use the logon screen.Special requirements: This PowerToy requires a Windows key on your keyboard.How to use: Press the Windows key then the Q key to activate; release and press Q to switch to a different user tile, then release both Q and Windows key to switch to that user.

Shell Player
What it is: This PowerToy plays MP3 files and WMA files from the taskbar.How to use: Right click on the taskbar, click toolbars, then click "Audio Player." If the taskbar is locked and you want to resize the player, you will have to unlock it. This will allow you to access the play list editor and view all the buttons.

Task Switcher
What it is: Replaces the existing Alt + Tab application switching mechanism of Windows XP. It provides a thumbnail preview of windows in the task list and is compliant with the new Windows XP visual style.How to use: (NOTE: You must log off and then log on again for the changes to take effect). Use just as you do the existing Alt + Tab mechanism by pressing the Alt key and the Tab key to activate. While holding down the Alt key, press the Tab key to cycle through running applications. To move backwards, press Shift + Alt + Tab. Release all keys when the desired application is highlighted.

Open Command Window Here
What it is: This PowerToy adds an "Open Command Window Here" context menu option on file system folders. This gives users a quick way to open a command window (cmd.exe) pointing at a selected folder in the Explorer UI.How to use: After installation, right click on the folder you would like to have a quick launch command window for.

Tweak UI
What it is: Provides access to system settings that are not exposed in the Windows XP default user interface.How to use: Go to Start, All Programs, Accessories, TweakUI for Windows XP.

PowerToy Calc
What it is: Graphing calculatorHow to use: Go to Start, All Programs, Accessories, PowerToy Calc
Bulk Resize for PhotosWhat it is: Allows you to make a new, resized copy of your selected pictures in the same folder they are currently located in. You can opt to resize one or many pictures (as a batch).How to use: Right click any image(s) and select Resize Pictures in the context menu.

ISO Image Burner
What it is: Allows you to burn an ISO Image using a CD-ROM burner that is compatible with Windows XPHow to use: Go to Start, All Programs, Accessories, ISO Burner

Slide Show Generator
What it is: Generate a slideshow when burning a CDHow to use: Add only images to a CD-ROM using Windows XP Explorer, then Write these files to disk. A new task is presented in the wizard for generating the autorun for the slideshow.

Virtual Desktop Manager
What it is: Manage up to 4 desktops from the Windows Shell Taskbar.How to use:Right click on the taskbar, click toolbars, then click "Desktop Manager." If the taskbar is locked and you want to resize the manager, you will have to unlock it.

Background Wallpaper switcher
What it is: Allows you to switch the background image periodically.How to use: Access this PowerToy by right clicking the desktop, click properties. It has added a new tab that will allow you to specify the interval as well as the directory to obtain the images from.

Taskbar Magnifier
What it is: Allows you to magnify part of the screen from the taskbar.How to use:Right click on the taskbar, click toolbars, then click "Taskbar Magnifier." If the taskbar is locked and you want to resize the magnifier, you will have to unlock it.

Slide Show Wizard
What it is: This wizard helps you create a slide show of your digital pictures. When you're done, you can put your slide show on the Web so that your family and friends can view it.How to use: Launch the Wizard from the Start Menu under All ProgramsPowertoys for Windows XPSlide Show Wizard. Follow the steps of the wizard to select and arrange your pictures, choose from a few simple options, and then save a Web-ready HTML slide show to a folder.

Where Did Scandisk Go?

Scandisk is not a part of Windows XP - instead you get the improved CHKDSK. You can use the Error-checking tool to check for file system errors and bad sectors on your hard disk.

1: Open My Computer, and then select the local disk you want to check.
2: On the File menu, click Properties.
3: On the Tools tab, under Error-checking, click Check Now.
4: Under Check disk options, select the Scan for and attempt recovery of bad sectors check box.

All files must be closed for this process to run. If the volume is currently in use, a message box will appear prompting you to indicate whether or not you want to reschedule the disk checking for the next time you restart your system. Then, the next time you restart your system, disk checking will run. Your volume will not be available to perform other tasks while this process is running.

If your volume is formatted as NTFS, Windows automatically logs all file transactions, replaces bad clusters, and stores copies of key information for all files on the NTFS volume.

Get Rid of User Account Control in Windows Vista, For Good.

Tired of Seeing the following?
Well, here's how to disable it, the easy way.

1. Click on Start [Windows Round Logo] and go to > Control Panel
2. Under User Account and Family Settings click on the "Add or remove user account"
3. Click on one of the user accounts, or the user account you want to affect.
4. Under the user account click on the "Goto the main user account page" link.
5. Under "Make changes to your user account" click on the "Change security settings" link.
6. In the "Turn on User Account Control (UAC) to make your computer more secure"; click to unselect the "Use User Account Control (UAC) to help protect your computer".
7. Click on the Ok button.
8. You will be prompted to reboot your computer.
9. When you restart you will no longer have to be bothered with the UAC prompt.

In order to re-enable the feature, repeat the steps and just check on the checkbox and reboot.

Enable Hibernation For Laptops, On Windows XP

The Hibernate feature in XP isn't available when you're just leaving your computer for a while and plan to come back. However, you can actually access it by holding down "SHIFT" on your keyboard after clicking START > Turn off Computer > Menu (SHIFT) . Enabling this option will let you shut your computer down in a low power state, so that you don't have to restart the entire thing and load all the startup files again. Very useful if you have a laptop and want to conserve battery power.

I Can't Access Secure Sites, What The..?

Can't Acesss Secure Sites?

If you suddenly find yourself unable to access a secure site such as a banking website or personal email, try the following:

Verify that Internet Explorer Is Using 128-Bit Encryption:
In Internet Explorer, on the Help menu, click About Internet Explorer The level of encryption on your computer appears next to the words Cipher Strength. Verify that the Cipher Strength value appears as 128-bit If the Cipher Strength is anything less then 128-bit, download the "Explorer Internet High Encryption Pack" to your computer's hard disk, and then install it.

Delete Temporary Internet Files :
There's also a possibility of some corrupted files in your Temporary Internet Files (TIF) storage. You should clear these In Internet Explorer, on the Tools menu, click Internet Options, and select the General tab Under Temporary Internet files, click Delete Files, and click OK when you are prompted to confirm the deletion

Configure Security settings for the Trusted sites zone in Internet Explorer:
In Internet Explorer, on the Tools menu, click Internet Options, and select the Security tab Select Trusted sites, and then click Default Level Add the secure Web site you are trying to access to the Trusted sites zone. To do so, click Sites, type the address (URL) of the site in the Add this Web site to the zone box Click Add, click OK, and then click Apply

Clear the Secure Sockets Layer (SSL) slate and AutoComplete history:
In Internet Explorer, on the Tools menu, click Internet Options, and select the Content tab Under Certificates, click Clear SSL State Click OK when you receive the message that the SSL cache was successfully cleared Under Personal information, click AutoComplete Under Clear AutoComplete history, click Clear Forms. Click OK when you are prompted to confirm the operation.Verify that Internet Explorer is configured to use SSL 2.0 and SSL 3.0 In Internet Explorer, click on the Tools menu, click Internet Options, and select the Advanced tab In the Settings box, under the Security header, click to select the Use SSL 2.0 and Use SSL 3.0 check boxes (if they are not already selected), and then click OK

Verify that the Date and Time Settings on Your Computer Are Correct:
Because SSL certificates have an expiration date, if the date on your computer isn't correct, it may prevent you from connecting to secure sites. To verify that your computer is configured with the correct date and time settings Click Start > click Control Panel Click Date, Time, Language, and Regional Options, and then click Date and Time Select the Date & Time tab Check to make sure that the date and time settings are configured to use the current date and time, and then click OK

Register Secure DLL's:

Click Start>Run> regsvr32 softpub.dll

Click Start>Run> regsvr32 urlmon.dll

Close down all IE browsers, restart PC

Disable Firewalls and external programs:

Click Start>Control Panel>Security Center>Manage Firewall> Turn Off

Right Click on any Security program you may running on the lower right hand taskbar (by clock)

Restart Browsers and try to access a secure site.

Protect Your Privacy: Disable Recent Document History

The Recent Documents folder on the Windows XP Start menu displays a list of files and documents that you most recently used. But if you are not using this feature, it is best to disable it since it will reduce the time it takes to boot Windows plus when you are sharing the computer, you won't leave any tracks behind.

Here's how to disable the recent documents history:

1. Type "regedit" in the Start>Run Prompt.
2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\ CurrentVersion\Policies\Explorer.

3. Create a new DWORD value, or modify the existing value of "NoRecentDocsHistory" by double clicking.
4. Set the Data Value to 1. Save the value and close the registry editor.
5. Restart PC.

The next time you start Windows, your recent documents folder would remain empty and won't track your open documents, or history.

-The PC Guy